Customer Care - Download Help
What is an electronic download?
An electronic download contains the same high-quality photos, material lists and instructions that you've come to expect from a printed pattern, except you can get it instantly over the Internet. Once it's on your computer, you can easily zoom in on the instructions and graphs for easy viewing. Your electronic downloads will never expire, so you can access them on your computer as long as you want.
Plus, you can store all your electronic downloadable patterns on your computer and build your electronic downloads collection without filling up filing cabinets, closets or storage bins! Each electronic download is between 100k up to several MB for pattern books, leaflets and books, all formatted as Adobe® Reader® PDF format. If you want, you can also download the electronic downloads to an external storage device and Adobe® Reader® will access them from there.
From here you can:
Return to previous page.
Continue shopping.
Return to customer care.
Read frequently asked questions.
